Refund policy

 

Returns of items
Items cannot be exchanged or returned.

Complaints, disputes
Complaints about deliveries of goods or defective goods can be submitted within 7 days of receiving the package.

__________________________________________________

Customer care
In the event of complaints and returns of goods and / or services sold, the customer can contact the online store (Tel:+41 91225 3765Mailshop@ticinoanimalhospital.ch), who is solely responsible for management and processing.